Frequently Asked Questions
Everything you need to know about your Trident shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
Trident accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
At Trident, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.